First Time Logging In
How do I customise my Dashboard?
The dashboard can be customised to ensure you achieve the best view for your specific needs. In order to do this, simply hover over the title of a section you want to move and drag it to your preferred place on the screen.
How do I initially configure my user access?
If you are logging in for the first time then you will be prompted to setup a few basic features to establish your user account. Your company administrator will have provided you with details on the features assigned to you and your number and user extension.
If you would like further details on the features assigned and what they allow you to do, you can review under the “My Features” link on the homepage
The standard features requested on your initial access are:
- Call Handling – decide how you would like to route incoming calls
- Twinning – the ability to phone a mobile device or another number if your phone or extension is dialled
- Change of password – change the password assigned to ensure this is unique to your user access
Once completed and to ensure you are aware of all features available through the Horizon system we would advise reviewing the following areas:
- Dashboard
- Call setup
- Directories and contacts
- Remote office